The only thing I had an issue with this time was the room smelled like someone had been in there smoking. So as you can see asking for help and for customer service here was not a strong point for them! I think is used to be a Fairfield Inn so that tells you it had a pretty good past. Extended Stay America - Birmingham - Inverness. I'm glad we were able to reconnect you with the item you forgot at our hotel. Report response as inappropriate Thank you. We will be using your review to coach our team so that this never happens again and that we consistently deliver excellent guest satisfaction.
Skyler. Age: 27.
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Makayla. Age: 31.
NASTY Room, poor customer service and... - Review of Quality Inn & Suites Birmingham Highway 280
I asked the girl at the front desk for a towel for my son since he was already in the pool before we noticed that someone had not done their job and restocked the towels and she told me sorry all out of clean towels really I can't believe this! View more hotels in Birmingham. Posted a similar review on hotels.